Assessor Resource

BSBOPS503
Develop administrative systems

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to plan for or review the requirements of administrative systems and procedures for implementing, monitoring and reviewing the system.

The unit applies to individuals employed in a range of work environments in senior administrative roles.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

develop at least one administrative system.

In the course of the above, the candidate must:

work with relevant personnel and stakeholders to identify administrative system improvements

document requirements

provide training and support for staff to use the system

monitor the new system and identify future improvements and staff training needs.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

legislative and organisational policies and procedures for reviewing administrative systems

stakeholders involved in organisational administrative systems including system users

training procedures for communicating new system information to staff.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

organisational policy and procedure manuals relevant to performance evidence.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

develop at least one administrative system.

In the course of the above, the candidate must:

work with relevant personnel and stakeholders to identify administrative system improvements

document requirements

provide training and support for staff to use the system

monitor the new system and identify future improvements and staff training needs.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

legislative and organisational policies and procedures for reviewing administrative systems

stakeholders involved in organisational administrative systems including system users

training procedures for communicating new system information to staff.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

organisational policy and procedure manuals relevant to performance evidence.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify requirements for update to the administrative system according to organisational and budgetary requirements 
Consult with stakeholders and verify identified requirements and modifications 
Obtain quotations from suppliers or developers to address system requirements according to organisational policy and procedures 
Select supplier or developer according to organisational policies and procedures 
Identify and develop implementation strategies in consultation with staff 
Implement system according to organisational and legislative requirements 
Support staff and provide training on the use of the system 
Manage contingencies and support minimal impact on users 
Monitor system for usage, security and output according to organisational requirements 
Modify system to meet changing needs according to organisational requirements 
Identify further modifications and notify users 

Forms

Assessment Cover Sheet

BSBOPS503 - Develop administrative systems
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBOPS503 - Develop administrative systems

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: